by Mr. Tastix » Wed Apr 30, 08 4:02 pm
Eh. I officially now hate two computer manufacturers.
Dell. Anyone who likes them shall burn. And burn hard. Dell gave me and my best friend trouble for 3 goddamn years. My friend has had to ring them so many goddamn times he can do their job better than they can now (he had so much problems with his old Dell PC before upgrading, had to get a replacement for it three times).
Now I hate Hewlett-Packard because their technical support, like Dell's, sucks major balls. Is it me or is every damn tech support situated in Malaysia or some part of India?! SERIOUSLY. WHAT THE HELL.
I have only one problem with Indians. ONE. What's the problem? I CAN'T UNDERSTAND A FUCKING WORK THEY SAY. That's not their fault but you'd think companies like HP could at least afford English ACCENT supporters. Not only can't I understand them but sometimes their English makes no sence to me.
This happens all the goddamn time. Whether it be with computer manufacturers or internet service providers, it's usually with something to do with a computer. Anyways, apart from them not understanding me and vice versa, they also like to give me shit information.
My keyboard for my laptop is a real bitch. Seriously. About once a month the keys fuck up and certain letters don't display what they should. For example, if I were to type "hello" it usually comes up as "he660" when my computer is being a pain in the ass. And other keys do the same thing, around 3 hours ago I had to do a system restore because "lol" became "363."
System restore is the only known fix. I spoke to HP's online tech support about it and they told me to uninstall my keyboards driver and reboot and my OS would reinstall my keyboard drivers automatically and the problem would be fixed. THEY ASSURED ME IT WOULD NEVER HAPPEN AGAIN. Well guess what HP, if happened, twice since then. One time two days ago and one time three hours ago. It's done it MORE since I did the drivers reinstallation.
So I called them yesterday about the problem (going to ring back again tomorrow because it happened again) and they must think I'm lying or something. Every time I ring they ask me to try my keyboard in SAFE MODE. Well of course it works you stupid morons, I did a temporary fix to make it work while I work, so you asking me to type shit isn't going to get a bad input!!!
I'd have to ring them whilst the problem occurs and naturally, I can't, not at 12 in the goddamn morning. The worst part is that it ALWAYS happens when I'm in the middle of work and it ALWAYS happens late at night. Reformatting doesn't work because well I don't know, it just doesn't work.
I'm getting really pissed off by being fucked around with. Sure, that happens in life, but the least they could do is give us tech support that helps and that we can understand. Because HP's tech support can't help shit and I can't understand half of what they fucking say. It took me 10 fucking minutes to figure out the lady on the phone was saying "F8" and then another 5 for me to tell her that F8 wasn't a bloody boot option...
Blood is thicker than water and sweeter than candy.